If you want a kind caring receptionist to start your road to a professional very caring dentist who reassures you with a gentle smile and a very professional approach this will be the dental practice for you .They listen and explain step by step ,with his assistant quietly working in the background. Never once was I reprimanded for not being a regular dental visitor. The ethos of the the dentist I saw, was we will take one step at a time and we will look after you and go forward. I left the practice utterly at peace after years feeling ashamed of my teeth.I can not believe I have found a N.H. S. Practice There were different ages in the reception area all quietly being looked after , phone calls answered ,in such a caring and professional manner.I highly recommend The Brock. and all the staff that I nervously watched while waiting to been seen.Go and make that Phone call for yourself and family and friends to be cared for.